Report
Guide
Resources
Marketplace
About Rowan Consulting
Serving Home Care and Hospice Providers Since 1993
This web site is your portal to all of the services we offer to the home care community.
Explore all our services by scrolling or using the tabs above to find.
- Home Care’s most-respected technology journal since 1999
- Software selection consulting services
- Our free online technology buyer’s guide
- Coaching in more effective recruiting, hiring, and retention strategies
- Important upcoming conferences
- An affordable tool to enhance your online reputation and build your census
- Link to our book for business owners: “Entrepreneurial Insanity in the Home Care Business”
Consulting Services
Since 1999, Rowan Consulting Associates has helped Home Health, Home Care, and Hospice providers improve outcomes and efficiency with a team of expert consultants.
- Coaching in proven, effective strategies for recruiting, hiring, and retention of staff
- EMR, Telehealth, EVV, CRM, HIPAA selection
- Agency Startup Assistance
- Operations and Process Design
- Sales training and marketing department overhaul
Our consulting team includes experienced Home Care and Hospice clinicians and former agency owners, CIOs and reimbursement experts.
Conference Presentations
Vendor User Group Meetings
Vendor Sales Staff Trainings
Agency Retreats and In-Service Seminars
Tim Rowan consistently earns evaluation comments naming him the “best presentation of this conference,” “entertaining and engaging” and “a wealth of useful information.” Call early, Tim’s spring and fall schedules fill quickly.
Discreet Investment Inquiries
Investors and fund managers often ask our assistance in identifying successful, growing software companies for discreet, off-the-record discussions. We help such parties find each other.
Contact Tim
To discuss any of the above services, write to us directly or simply pick up the phone. Office hours are 8:00 – 6:00 Mountain Time.
The Rowan Report
This Week's Home Care News
Last Week's Most-Read News Story
Start Your Free Subscription to Healthcare at Home: The Rowan Report
CLICK HERE to start your FREE subscription right now.
Why Should You Advertise in The Rowan Report?
Your ad is a live link that delivers motivated shoppers directly to your web site.
Have your conference booth numbers publicized.
Five prominent locations to choose from, or mix and match.
Contact an advertising advisor today by writing to Kristin@TheRowanReport.com.
Write for Us
We gladly accept article submissions from readers as well as comments on stories we have published. Send your 500 to 1000-word submissions, or your Letters to the Editor, to Kristin@TheRowanReport.com.
Home Care Buyer’s Guide
What is The Guide?
The Healthcare at Home Technology Buyer’s Guide is a free online service developed by 31-year industry veteran Tim Rowan. Through impartial descriptions of companies and their products and services, The Guide helps Home Health, Home Care, and Hospice providers match their specific needs with the offerings of 100+ EMR, EVV, telehealth, Patient Portal, and supplies vendors, as well as HIPAA and operational consultants.
What Does The Guide Do?
- Describes 100+ companies with products and services for home health, home care & hospice providers.
- Saves time by filtering your search to products made for your type of company and that match your description of your current needs.
- Shows you only those vendors that match the product functions you define.
- Saves hours of conversations with vendors not matching your needs.
- Automatically sends an RFP via email to the vendors you want to contact.
Plus…
- Complete descriptions of participating vendors, with contact information and links to web sites.
- Valuable articles on best practices in the vendor selection process.
- PowerPoint presentations from leading home care technology experts.
How to Use: Home Health, Home Care, and Hospice Providers
Find the perfect technology partner in 4 simple steps:
- Create an agency profile.
- Search by category: EMR, Telehealth, EVV, OASIS Analysis, Clinicians’ Tools, Education, CRM, Operational Consultants, more…
- Name your feature/function requirements and instantly see a list of vendors that match your needs.
- Click on each vendor’s name to research company and products before contacting them.
- Use the optional, automatic service to send an RFP to your preferred vendors.
How to Use: Tech Companies
Every technology vendor and consultant with products or services for Home Health, Home Care or Hospice providers should be listed in The Healthcare at Home Buyer’s Guide. This of it as your adjunct, $2,000 per year sales rep.
- Contact us
- Complete the questionnaire we send you. We will create your info pages.
- Choose your participation level: Name-only listing is free; complete detailed profile with links to your web site, phone numbers, email contacts, and more are available for an annual subscription.
- Sit back and wait for your phone to ring. Participating vendors receive qualified leads by email every time a Guide user identifies them as matching their requirements.
Contact “The Guide”
We have made every effort to make The Healthcare at Home Guide to Technology Vendor Selection easy to use and self-explanatory but if you need help, have a question about your membership, or if you are a vendor wanting to be added to our list, contact us
Homecare Conferences
National Associations
The Association for Home Health Quality and Innovation
http://www.ahhqi.org
National Association for Home Care & Hospice
http://www.nahc.org
National Hospice and Palliative Care Organization
http://www.nhpco.org/mlc2016-0
Partnership for Quality Home Healthcare
http://www.homehealth4america.org/
Visiting Nurse Associations of America
http://www.vnaa.org/
Home Care Association of America (Private Duty providers)
https://www.hcaoa.org
Did You Miss A Conference?
We send reporters and consultants to attend many of the conferences listed above. If you cannot attend yourself, always check “Home Care Technology: The Rowan Report” for news articles highlighting major developments at each conference.
Upcoming Webinars
(Most of them Free)
Do You Host Your Own Webinars?
Editor and Publisher Tim Rowan has been at the helm of “The Rowan Report” since 1999. He is available to be a presenter in your company’s webinars. Topics include home care technology, staff training do’s and don’ts, home telehealth, and online reputation management.
Contact Tim directly at tim@rowanresources.com.
Upcoming Conferences
*The Rowan Report will see you there.
Agency Amplify
HomeCareSales
Recurring
2nd Tuesday
More Information
2024 KHCA Annual Conference
Kentucky Home Care Association
August 14-15, 2024
Embassy Suites by Hilton Lexington/UK Coldstream
Lexington, KY
More Information
Insight2024
6th Annual Forum on Coding, OASIS & Quality
McBee
Aug 5-7, 2024
Sheraton Overland Park Hotel at the Convention Center
Overland Park, Kansas
More Information
Reputation Resources
Learn "Local SEO," Watch Your Census Grow
Rowan Reputation Resources is a new educational service we launched in 2015. When you learn our Online Reputation Management techniques, your Google, Bing, Yahoo, and 60 other listings, plus your Facebook business page, will become an arm of your sales department. Users of our system report their phone rings more, and the caller says, “I read your Google reviews and you are the home care agency I want for my mother.”
HOME CARE REVIEWS ACCELERATOR is a psychology-based strategy we teach to your in-home care staff. It facilitates the process of encouraging your patients or their family members to post their positive feelings about your services online. Continue reading in the boxes below for a complete description of why this is so important.
Online Reputation Management using the power of Local SEO is a new concept in home care and Rowan Reputation Resources is leading the way. Contact us for more information at (719) 992-0390, or visit RowanReputationResources.com.
What is Reputation Management?
No matter how much you spend on advertising and sales, when people are searching for home care and hear your name, 88% of the time they will look you up before they call you up, and they will read what your customers/clients/patients have said about you in their online reviews. Every business must manage its review-driven online reputation today. However, it is neither easy nor automatic. When you ask for a review from a happy customer, they will always say yes. But if you say, ‘thank you’ and walk away, 1% will actually follow through. Our simple software tool makes it easy for your staff to say, “Great, let’s do it right now.” According to Google rules, the more positive reviews you accumulate, the higher you appear on search results. If you make it to the top three, you will get 67% of the phone calls. To grow your census in the 21st Century, you need search engine prominence. To gain search engine prominence, you need:
- More reviews than your competitors
- More positive than negative reviews
- More recent reviews
Reputation Management is knowing what your customers are saying about you online, engaging the unhappy customers, and asking the happy ones to put their positive comments on the right review sites. This would be a time-consuming task if you had to do it manually. Our tool makes it simple. Our early adopters dominate Google and Facebook and have watched their census grow. For details, keep reading below.
About "Home Care Reviews Accelerator"
Send your job opening or resume to editor@rowanresources.com.
About "Home Care Social"
Home Care Social is a service that gives you daily, professionally-written content that you provide to the public on your social media sites. With a REVERB subscription, you can position yourself as a source of healthcare and business knowledge, all without having to hire someone to do it. You will build your reputation in the community and be top of mind when home care or hospice needs arise.
How it works: At least 45 times per month, proposed content will be delivered to you for posting on your social media pages, such as Facebook Business, LinkedIn, and Twitter. You may upload it as is, edit it before posting, or disregard it until the next one comes. Building a professional, expert social media page has never been easier.
See the RRR web site for more details
RR Marketplace
Rowan Partner Resources
Rowan Consulting Associates frequently hears about other tools and services that business owners, IT Professionals, RNs and PTs should know about. Here are a few we found recently, and one we created ourselves.
We Have Published Our First Book!
Entrepreneurial Insanity in the Home Care Business is a must-read for business owners. It answers the question every entrepreneur needs to ask but few do, “Why did I start this business?” The answer, of course, is “To have an asset to sell.” Authors Tim Rowan and Roger McManus offer a step-by-step path to get your business to that point.
When Your Staff Needs A Second Language
“Fluency Fast Language Classes” is a national company that promises students will walk away with basic conversational language skills after a one-week or intensive 3-day workshop. Spanish, French, Arabic, Chinese and other languages are taught by national experts in a fun, interactive session using the proven technique known as “Total Physical Response with Storytelling,” developed by internationally respected language acquisition expert Stephen Krashen.
If you turn away referrals due to language barriers, you can justify the cost of bringing a Fluency Fast instructor to your location. 719-633-6000
When You Need to Get Away From It All
Tired of hotels? Theme parks? Beaches? Maybe your next vacation should be in a Jeep! “Outlaw Adventure Tours” is located in Moab, Utah, right next door to Arches National Park and Canyonlands National Park.
Rent a Jeep, drive your own behind a professional guide, or be a passenger with a guide behind the wheel on some of the most exciting trails and breathtaking views in the West.
Moab is booming, with plenty of newly opened hotels, vacation rentals, and campgrounds to meet every budget.
Visit OutlawJeepAdventures.com or call 435-260-7451. Mention “The Rowan Report” and receive a 20% discount on tours and souvenir merchandise.
Contact Us
To inquire about Tim Rowan’s consulting services or popular conference presentations, write to Tim@RowanResources.com or call Tim directly at 719-499-8902.
Our Team
Meet Our Home Care Consulting Team
Tim Rowan
Founder & Editor Emeritus
Roger McManus
Principal
Kristin Rowan
Editor and Publisher of The Rowan Report
Rowan Consulting
There are many variations of passages of Lorem Ipsum available, but the majority have suffered alteration in some form, by injected humour
Contact
(719) 499-8902
Address
18860 Lake Forest Lane
Monument, CO, 80132
© 2024, Rowan Consulting Associates.
Kristin Rowan
Editor and Publisher of The Rowan Report
Kristin Rowan is the Editor and Publisher of The Rowan Report. She earned a Bachelor of Science degree in Strategic Communications with a dual major in Advertising and Public Relations from Northern Arizona State University in 2013.
Then, in 2017, she completed a Master of Science in Business Administration and Marketing from the University of Maryland University College. Kristin has been managing the sales and developing marketing strategies for The Rowan Report since 2008, developing relationships with vendors and providers across the country.
In 2023, she took over the Editor/Publisher role when she purchased The Rowan Report and continues her father’s legacy while also running her own marketing agency. Kristin lives outside Phoenix with her teenage son and frequently visits her daughter in Colorado.
Contact Kristin directly about launching an ad campaign or submitting a guest article: Kristin@TheRowanReport.com
Tim Rowan
Founder & Editor Emeritus
Tim Rowan holds a Master of Arts degree in Education from Loyola University, Chicago. After ten years in adult education, he moved to the computer and network hardware and software industry in the fledgling personal computer era, eventually landing back in adult education for a technical training firm.
It was there that Tim was introduced to home healthcare through one of his training clients, who saw him as the CIO they needed as they grew. After five years there, he and a partner launched Home Care Technology Report, through which Tim educated the Home Health, Home Care, and Hospice sector about technology for 25 years.
Now that he has turned the newsletter, today known as The Rowan Report, over to his daughter, he spends his semi-retirement helping agencies with recruiting and retention challenges. Most of the time he is traveling to visit his four adult children, three stepchildren, and six grandchildren.
Tim lives in Colorado with his dog and spends his free time hiking through the Rockies, watching baseball, and traveling to see his family.
Roger McManus
Principal
For over 35 years, Roger McManus has coached, funded, counseled and published for entrepreneurs.
As a magazine publisher, speaker, author and consultant, Roger has had the rare opportunity to see inside businesses, the challenges they face and the opportunities for growth they have overlooked.
Recently he developed marketing strategies that leverage the digital revolution, tapping the online infrastructure built by billion-dollar companies to help home care agencies to grow their businesses.
Roger was elected to the White House Conference on Small Business and has been recognized by the SBA as Advocate of the Year.