Home Care Tech Report

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This Week's Home Care News
Be Proactive! Take Advantage of the Relief Offered by the CARES Act
CMS Announces Emergency Payments to All Medicare Providers
Palmetto Explains COVID-19 Accelerated/Advance Payment Request
Missouri Medicaid Authorizes Telephone Visits to Home Care Recipients
Last Week's Most-Read News Story
CDC Offers Interim Guidance on PPE
Start Your Free Subscription to Home Care Technology Report

Home Care Technology Report is advertiser supported and completely FREE to subscribers.

CLICK HERE to start your FREE subscription right now.
Why Should You Advertise in Tim Rowan's Home Care Technology Report?

Reach more than 5,000 home care and hospice owners, executives, administrators, IT staff and clinicians every week.

Your ad is a live link that delivers motivated shoppers directly to your web site.

Have your conference booth numbers publicized.

Five prominent locations to choose from, or mix and match.

Contact an advertising advisor today by writing to kristin@RowanResources.com
Contact the Editor
HCTR gladly accepts article submissions from readers as well as comments on stories we have published. Send your 500 to 1000-word submissions, or your Letters to the Editor, to editor@homecaretechreport.com.

Tech Buyer’s Guide

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What is The Technology Guide?
"The Healthcare at Home Buyer's Guide" is a free online service created by 25-year industry veteran Tim Rowan. It helps home care and hospice providers compare their specific needs with the offerings of 100+ technology, telehealth, and supplies vendors, plus HIPAA and operational consultants.
What Does The Guide Do?
  • Describes 100+ companies with products and services for home health, home care & hospice providers.
  • Shows you only those vendors that match the product functions you define.
  • Saves hours of conversations with vendors not matching your needs.
  • Sends an RFP via email to the vendors you want to contact.

Plus...

  • Complete descriptions of participating vendors, with contact information and links to web sites.
  • Valuable articles on best practices in the vendor selection process.
  • PowerPoint presentations from leading home care technology experts.
How to Use: Home Care and Hospice Providers

Find the perfect technology partner in 4 simple steps:


  1. Create an agency profile.
  2. Search by category: EHR, Telehealth, EVV, OASIS Analysis, Clinicians' Tools, Education, CRM, Operational Consultants, more...
  3. Name your feature/function requirements and instantly see a list of vendors that match your needs.
  4. Click on each vendor's name to research company and products before contacting them.
How to Use: Tech Companies

Every home health, home care and hospice EHR, Home Telehealth, EVV, and Data Analysis Software company, and every consultant and medical supplies provider should be listed in The Healthcare at Home Buyer's Guide.


  1. Contact us
  2. Complete the questionnaire we send you. We will create your info pages.
  3. Choose your participation level: Name-only listing is free; complete detailed profile with links to your web site, phone numbers, email contacts, and more are available for an annual subscription.
  4. Sit back and wait for your phone to ring. Participating vendors receive qualified leads by email every time a Guide user identifies them as matching their requirements.
Contact “The Guide”

We have made every effort to make The Healthcare at Home Guide to Technology Vendor Selection easy to use and self-explanatory but if you need help, have a question about your membership, or if you are a vendor wanting to be added to our list, contact us: by email

About Rowan Consulting

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Serving Home Care and Hospice Providers Since 1993

This web site is your portal to all of the services we offer to the home care community.
Click on the titles below, on the left and on the right to find:
  • Home Care's most-respected technology journal
  • Expert IT consulting services
  • Our free online technology buyer's guide
  • Online education for clinicians and administrators
  • Important upcoming conferences
  • An affordable tool to enhance your online reputation and build your census
  • A Healthcare at Home jobs board
Consulting Services

Since 1999, Rowan Consulting Associates has helped home care agencies and hospices improve outcomes and efficiency through carefully guided technology selection.
  • Electronic Medical Record Software
  • Home Telehealth, EVV, CRM, HIPAA consultants
  • Agency Startup Assistance
  • Operations and Process Design
  • Sales training and marketing department overhaul
Our consulting team includes experienced Home Care and Hospice clinicians and former agency owners, CIOs and reimbursement experts.

CLICK HERE FOR CONTACT AND OTHER INFORMATION
Conference Presentations

State Association Meetings
Vendor User Group Meetings
Vendor Sales Staff Trainings
Agency Retreats and In-Service Seminars

 Tim Rowan consistently earns evaluation comments naming him the "best presentation of this conference," "entertaining and engaging" and "a wealth of useful information." Call early, Tim's spring and fall schedules fill quickly.

DETAILS, FEES AND CONTACT INFORMATION

 
Discreet Investment Inquiries

Investors and fund managers often ask our assistance in identifying successful, growing software companies for discreet, off-the-record discussions. We help such parties find each other.
Contact Tim

To discuss any of the above services, write to us directly or simply pick up the phone. Office hours are 8:00 - 6:00 Mountain Time.

719-573-5090
tim@rowanresources.com

Homecare Conferences

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National Associations

The Association for Home Health Quality and Innovation
http://www.ahhqi.org

National Association for Home Care & Hospice
http://www.nahc.org

National Hospice and Palliative Care Organization
http://www.nhpco.org/mlc2016-0

Partnership for Quality Home Healthcare
http://www.homehealth4america.org/

Visiting Nurse Associations of America
http://www.vnaa.org/

Did You Miss A Conference?
We send reporters and consultants to attend many of the conferences listed above. If you cannot attend yourself, always check "Home Care Technology: The Rowan Report" for news articles highlighting major developments at each conference.
Upcoming Webinars
(Most of them Free)
Do You Host Your Own Webinars?
Editor and Publisher Tim Rowan has been at the helm of "The Rowan Report" since 1999. He is available to be a presenter in your company's webinars. Topics include home care technology, staff training do's and dont's, home telehealth, and online reputation management.
Contact Tim directly at tim@rowanresources.com.
Upcoming Conferences
Open this box to see a calendar of notable events

*The Rowan Report will see you there.



Conference: The 17th Annual World Health Care Congress

17 Years of Empowering and Connecting Leaders in Health Care Transformation

The World Health Care Congress (WHCC20) has been rescheduled and will take place later this year. Given the current circumstances and the impact of COVID-19, direction from Washington, DC officials, and information from the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), the health, safety, and well-being of our staff, speakers, attendees, sponsors, and partners is of utmost importance to us. We will announce new dates for the 2020 Congress shortly. Please check back for updates.

Information and Registration

It’s never too soon to begin planning your experience at the 2020 World Health Care Congress. View the agenda snapshot and gain access to 100+ sessions across 15+ learning tracks:

  • Payer Transformation
  • Member Engagement and Retention
  • Provider Transformation
  • Care Delivery Integration
  • Medicaid & Health Policy
  • Behavioral Health - NEW IN 2020!
  • SDoH Business Strategy
  • SDoH Tech
  • Pop Health Analytics
  • AI & ML Applications - NEW IN 2020!
  • Innovation & Investments
  • Front Line Leadership
  • Women Leaders in Health Care
  • Self-Insurance Strategy
  • Worksite Clinics
  • Direct Contracting
  • Workplace Mental Health
  • Benefits Adviser Leadership
  • Medical Travel



Seminars Webinars - NAHC and HHFMA PDGM Roadshow 

Sponsored by: The National Association for Home Care & Hospice (NAHC), Home Care and Hospice Financial Managers Association (HHFMA), and NAHC Forum of State Associations, have joined together to co-host 12 intensive, one-day seminars across the country to prepare home health operators for PDGM.  

The Patient-Driven Groupings Model (PDGM) is here and home health agencies are already dealing with the most important change to home health payment in the 21st century. What is working? What is causing problems? Agencies need the latest information and advice on how to make sure their businesses prosper in the PDGM era.

Dates and Locations:

NAHC has announced that they are replacing their live PDGM Summits with a series of four, live-streamed sessions.

Dates: April 28 & 29

Additional Information and Registration To Be Announced Soon!



Conference: Leading Age Leadership Conference

Hosted by: VNAA, Elevating Home, and Leading Age

In light of the President’s national emergency declaration to address the coronavirus pandemic, LeadingAge is postponing the 2020 Leadership Summit originally scheduled April 20-22 to August 10-12, 2020 at the Omni Shoreham Hotel in Washington, DC.

We understand that the possibility or reality of COVID-19 means all-hands-on-deck at our member communities and travel bans for our Business Partners, with a singular focus on the health and welfare of residents, clients, staff, and families.

LeadingAge will continue to assist with information and resources to help you respond to COVID-19. You’ll find a clearinghouse of resources—updated daily—at leadingage.org/coronavirus-resources.

If you registered for the conference, you will be sent an email with information on your registration and hotel reservation.

Information and Registration

With the Leadership Summit, LeadingAge has designed an event for forward-thinking leaders to connect, engage in dialogue, and deepen their knowledge about the future—how we can shape it, and the paths to get there together.

 



Reputation Resources

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Learn "Local SEO," Watch Your Census Grow

Rowan Reputation Resources is a new educational service we launched in 2015. When you learn our Online Reputation Management techniques, your Google, Bing, Yahoo, and 60 other listings, plus your Facebook business page, will become an arm of your sales department. Users of our system report their phone rings more, and the caller says, "I read your Google reviews and you are the home care agency I want for my mother."

HOME CARE REVIEWS ACCELERATOR is a psychology-based strategy we teach to your in-home care staff. It facilitates the process of encouraging your patients or their family members to post their positive feelings about your services online. Continue reading in the boxes below for a complete description of why this is so important.

Online Reputation Management using the power of Local SEO is a new concept in home care and Rowan Reputation Resources is leading the way. Contact us for more information at (719) 992-0390, or visit RowanReputationResources.com.

What is Reputation Management?

No matter how much you spend on advertising and sales, when people are searching for home care and hear your name, 88% of the time they will look you up before they call you up, and they will read what your customers/clients/patients have said about you in their online reviews. Every business must manage its review-driven online reputation today. However, it is neither easy nor automatic. When you ask for a review from a happy customer, they will always say yes. But if you say 'thank you' and walk away, 1% will actually follow through. Our simple software tool makes it easy for your staff to say, "Great, let's do it right now." According to Google rules, the more positive reviews you accumulate, the higher you appear on search results. If you make it to the top three, you will get 67% of the phone calls. To grow your census in the 21st Century, you need search engine prominence. To gain search engine prominence, you need:

  • More reviews than your competitors
  • More positive than negative reviews
  • More recent reviews
Reputation Management is knowing what your customers are saying about you online, engaging the unhappy customers, and asking the happy ones to put their positive comments on the right review sites. This would be a time consuming task if you had to do it manually. Our tool makes it simple. Our early adopters dominate Google and Facebook and have watched their census grow. For details, keep reading below.
About "Home Care Reviews Accelerator"
Send your job opening or resume to editor@rowanresources.com.
About "Home Care Social"

Home Care Social is a service that gives you daily, professionally-written content that you provide to the public on your social media sites. With a REVERB subscription, you can position yourself as a source of healthcare and business knowledge, all without having to hire someone to do it. You will build your reputation in the community and be top of mind when home care or hospice needs arise.

How it works: At least 45 times per month, proposed content will be delivered to you for posting on your social media pages, such as Facebook Business, LinkedIn, and Twitter. You may upload it as is, edit it before posting, or disregard it until the next one comes. Building a professional, expert social media page has never been easier.
See the RRR web site for more details
RowanReputationResources.com

RR Marketplace

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Rowan Partner Resources

Rowan Consulting Associates frequently hears about other tools and services that business owners, IT Professionals, RNs and PTs should know about. Here are a few we found recently, and one we created ourselves.
We Have Published Our First Book!
Entrepreneurial Insanity in the Home Care Business is a must-read for business owners. It answers the question every entrepreneur needs to ask but few do, "Why did I start this business?" The answer, of course, is "To have an asset to sell." Authors Tim Rowan and Roger McManus offer a step-by-step path to get your business to that point.

Available from Amazon Books.
When Your Staff Needs A Second Language
"Fluency Fast Language Classes" is a national company that promises students will walk away with basic conversational language skills after a one-week or intensive 3-day workshop. Spanish, French, Arabic, Chinese and other languages are taught by national experts in a fun, interactive session using the proven technique known as "Total Physical Response with Storytelling," developed by internationally respected language acquisition expert Stephen Krashen.

If you turn away referrals due to language barriers, you can justify the cost of bringing a Fluency Fast instructor to your location. 719-633-6000
When You Need to Get Away From It All
Tired of hotels? Theme parks? Beaches? Maybe your next vacation should be in a Jeep! "Outlaw Jeep Adventures" is located in Moab, Utah, right next door to Arches National Park and Canyonlands National Park. Rent a Jeep, drive your own behind a professional guide, or be a passenger with a guide behind the wheel on some of the most exciting trails and breathtaking views in the West.
Moab is booming, with plenty of newly opened hotels to meet every budget.
Visit OutlawJeepAdventures.com or call 435-260-7451. Mention "The Rowan Report" and receive a 20% discount on tours and souvenir merchandise.
Contact Us
Rowan Consulting Associates, publisher of "Home Care Technology: The Rowan Report," always welcomes communications from the in-home care community and everyone with services and products for post-acute healthcare providers.

Tim Rowan, President & Publisher: tim@rowanresources.com, 719-573-5090
Kristin Girard, Marketing Director, Advertiser Support: kristin@rowanresources.com 719-963-0500
Darcey Trescone, Senior Reporter: Darcey@RowanResources.com