Rowan Resources

Home Care Tech Report

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This Week's Home Care News: Philips Redefines Remote Patient Management

Netsmart Acquires Healthcare Advisory Firm McBee

A Brief History of National Nurses Week

Brightree Announces Access to CommonWell Health Alliance Network
Last Week's Most-Read News Story: Award-Winning Private Duty Agency Joins Honor Care Network
Start Your Free Subscription to Home Care Technology Report: Home Care Technology Report is advertiser supported and completely FREE to subscribers.

CLICK HERE to start your FREE subscription right now.
Why Should You Advertise in Tim Rowan's Home Care Technology Report?: Reach more than 5,000 home care and hospice owners, executives, administrators, IT staff and clinicians every week.

Your ad is a live link that delivers motivated shoppers directly to your web site.

Have your conference booth numbers publicized.

Five prominent locations to choose from, or mix and match.

Contact an advertising advisor today by writing to kristin@RowanResources.com
Contact the Editor: HCTR gladly accepts article submissions from readers as well as comments on stories we have published. Send your 500 to 1000-word submissions, or your Letters to the Editor, to editor@homecaretechreport.com.

Tech Buyer’s Guide

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What is The Technology Guide?

"The Healthcare at Home Buyer's Guide" is a free online service created by 25-year industry veteran Tim Rowan. It helps home care and hospice providers compare their specific needs with the offerings of 100+ technology, telehealth, and supplies vendors, plus HIPAA and operational consultants.

What Does The Guide Do?

Describes 100+ companies with products and services for home health, home care & hospice providers.
Shows you only those vendors that match the product functions you define.
Saves hours of conversations with vendors not matching your needs.
Sends an RFP via email to the vendors you want to contact.

Plus...

Complete descriptions of participating vendors, with contact information and links to web sites.
Valuable articles on best practices in the vendor selection process.
PowerPoint presentations from leading home care technology experts.

How to Use: Home Care and Hospice Providers

Find the perfect technology partner in 4 simple steps:

Create an agency profile.
Search by category: EHR, Telehealth, EVV, OASIS Analysis, Clinicians' Tools, Education, CRM, Operational Consultants, more...
Name your feature/function requirements and instantly see a list of vendors that match your needs.
Click on each vendor's name to research company and products before contacting them.

How to Use: Tech Companies

Every home health, home care and hospice EHR, Home Telehealth, EVV, and Data Analysis Software company, and every consultant and medical supplies provider should be listed in The Healthcare at Home Buyer's Guide.

Contact us
Complete the questionnaire we send you. We will create your info pages.
Choose your participation level: Name-only listing is free; complete detailed profile with links to your web site, phone numbers, email contacts, and more are available for an annual subscription.
Sit back and wait for your phone to ring. Participating vendors receive qualified leads by email every time a Guide user identifies them as matching their requirements.

Contact “The Guide”

We have made every effort to make The Healthcare at Home Guide to Technology Vendor Selection easy to use and self-explanatory but if you need help, have a question about your membership, or if you are a vendor wanting to be added to our list, contact us: by email

About Rowan Consulting

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Serving Home Care and Hospice Providers Since 1993

This web site is your portal to all of the services we offer to the home care community.
Click on the titles below, on the left and on the right to find:

Home Care's most-respected technology journal
Expert IT consulting services
Our free online technology buyer's guide
Online education for clinicians and administrators
Important upcoming conferences
An affordable tool to enhance your online reputation and build your census
A Healthcare at Home jobs board

Consulting Services

Since 1999, Rowan Consulting Associates has helped home care agencies and hospices improve outcomes and efficiency through carefully guided technology selection.

Electronic Medical Record Software
Home Telehealth, EVV, CRM, HIPAA consultants
Agency Startup Assistance
Operations and Process Design
Sales training and marketing department overhaul

Our consulting team includes experienced Home Care and Hospice clinicians and former agency owners, CIOs and reimbursement experts.

CLICK HERE FOR CONTACT AND OTHER INFORMATION

Conference Presentations

State Association Meetings
Vendor User Group Meetings
Vendor Sales Staff Trainings
Agency Retreats and In-Service Seminars

Tim Rowan consistently earns evaluation comments naming him the "best presentation of this conference," "entertaining and engaging" and "a wealth of useful information." Call early, Tim's spring and fall schedules fill quickly.

DETAILS, FEES AND CONTACT INFORMATION

Discreet Investment Inquiries

Investors and fund managers often ask our assistance in identifying successful, growing software companies for discreet, off-the-record discussions. We help such parties find each other.

Contact Tim

To discuss any of the above services, write to us directly or simply pick up the phone. Office hours are 8:00 - 6:00 Mountain Time.

719-573-5090
tim@rowanresources.com

Homecare Conferences

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National Associations

The Association for Home Health Quality and Innovation
http://www.ahhqi.org

National Association for Home Care & Hospice
http://www.nahc.org

National Hospice and Palliative Care Organization
http://www.nhpco.org/mlc2016-0

Partnership for Quality Home Healthcare
http://www.homehealth4america.org/

Visiting Nurse Associations of America
http://www.vnaa.org/

Tim Rowan Seminars

Once per year, in the spring or fall, we call the industry's top consultants together to share their knowledge and forecasts with Healthcare at Home provider executives. Keep watching this space for announcements of the next in our series of "Healthcare in Transition" seminars.

Join Our Mailing List

Do not miss our next "Healthcare in Transition" seminar. Click here to be notified of our next dates, venue and speaker lineup.

Why Healthcare in Transition Seminars are Special

No other conference offers you these benefits:

One room, all keynote sessions and all exhibit tables are together all day, every day
2-minute commercial: Tim interview every exhibitor on Day One while attendees are present. Briefly tell your story and every attendee will hear it and be driven to your booth.
Breakfast and lunch and all breaks keep people in the exhibit hall.
Tuesday night dinner gala gives you ample time to socialize with, even dance with, prospective clients.
Option to place your logo on hotel key cards, water bottles, name badges, and meals and breaks.
Sponsors receive free passes to distribute to customers, a $399 value per pass.
All Exhibitors receive a discount coupon code to distribute to customers, a $100 value per attendee.

Contact event coordinator Kristin Girard at kristin@RowanResources.com to request your exhibitor/sponsor prospectus.

Upcoming Events
Open this box to see our calendar of events

National Healthcare CXO Summit

Presented by Marcus Evans Events

Date: May 19-21
Location: Eau Palm Beach Resort
Keynote Presenters: Susan Blumenthal, past US Assistant Surgeon General; Nicholas Webb, Healthcare Futurist
Registration Information
The National Healthcare CXO Summit is the premium forum bringing senior level healthcare executives and solution providers together. As an invitation-only event, taking place behind closed doors, the Summit offers an intimate environment for a focused discussion of key new drivers shaping the healthcare industry.

*The Rowan Report will see you there.

National Healthcare CFO Summit
Sponsored by Marcus Evans

Date: May 19-21
Location: Eau Palm Beach Resort

Register

Andrew Gwin, Senior Director of Revenue Cycle, and his colleague David Maxwell, Senior Director of Performance Excellence at Ascension, present "Denials:Improving Your Playbook." They will discuss how Clinical Denials continue to be a leading opportunity to improve net revenue for most acute hospital organizations, and how Ascension is taking a collaborative approach by developing a comprehensive Playbook that invites each hospital to take an interdisciplinary approach to improving denials.

The session will address:

Discuss how to develop a national best practice playbook
Review key components of a successful clinical denial mitigation program
How to implement a national best practice amongst 150+ hospitals
Tracking and monitoring results

WEDI Spring Conference
Presented by: Workgroup for Electronic Data Interchange
Date: May 20-22
Location: Hyatt Regency La Jolla at Aventine, San Diego
Information and Registration
Serving as a private and public industry solution to critical healthcare problems, WEDI is a coalition comprised of a cross-section of the healthcare industry: doctors, hospitals, health plans, laboratories, pharmacies, clearinghouses, dentists, vendors, government regulators and other industry stakeholders.

Agenda will include the following sessions:
- The Imperatives for Interoperability Standards in the Future of Healthcare and Plecosystem Economy
- The Changing Dynamic in Healthcare Security: The risk or the promise?
- Understanding the Models, Transactions, and Data Flows of Encounter Data Reporting
- Best Practices for EFT Enrollment Security
- Provider Adjustments (PLB) in the Electronic Remittance Advice (835) – How do they work?
- Anatomy of Value-Based Payment: An Interactive Discussion
- Barriers to the Broader Adoption of Telehealth

Reputation Resources

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Rowan Reputation Resources

Rowan Consulting Associates helps Home Care providers support their sales and marketing efforts — the ones where you say positive things about yourself — by introducing "Inverse Marketing" practices — the ones where you get your patients and clients to say positive things about you online. Why? Because this is where most people are doing their shopping today.

HOME CARE REVIEWS ACCELERATOR is a psychology-based strategy we teach to your in-home care staff. It facilitates the process of encouraging your patients or their family members to post their positive feelings about your services online. Continue reading in the boxes below for a complete description of why this is so important.

Online Reputation Management using Inverse Marketing is a new concept in home care and Rowan Reputation Resources is leading the way. To contact us for more information and begin your marketing transformation, click here.

What is Reputation Management?

No matter how much you spend on advertising and sales, when people are searching for home care and hear your name, 88% of the time they will look you up before they call you up, and they will read what your customers/clients/patients have said about you in their online reviews. Every business must manage its review-driven online reputation today. However, it is neither easy nor automatic. When you ask for a review from a happy customer, they will always say yes. But if you say 'thank you' and walk away, 1% will actually follow through. Our simple software tool makes it easy for your staff to say, "Great, let's do it right now." According to Google rules, the more positive reviews you accumulate, the higher you appear on search results. If you make it to the top three, you will get 67% of the phone calls. To grow your census in the 21st Century, you need search engine prominence. To gain search engine prominence, you need:

More reviews than your competitors
More positive than negative reviews
More recent reviews

Reputation Management is knowing what your customers are saying about you online, engaging the unhappy customers, and asking the happy ones to put their positive comments on the right review sites. This would be a time consuming task if you had to do it manually. Our tool makes it simple. Our early adopters dominate Google and Facebook and have watched their census grow. For details, keep reading below.

About "Home Care Reviews Accelerator"

How to Drive Hospice Growth: New Strategies and Opportunities
Presented by: Netsmart
Featuring: Lisa Lapin, Simione Principal; Wayne Regan, Simione Director; Stacie Stark, Netsmart
Date: Thursday, May 30
Time: 2:00 pm EDT
Fee: Free
Register Now
Have you identified new growth opportunities for your hospice agency? Do you have solid referral management strategies in place? Join us as Simione Principal Lisa Lapin and Director Wayne Regan discuss how to perform a market analysis and needs assessment so you can discover potential growth opportunities. Stacie Stark, director of client engagement with Netsmart, will explain how you can develop referral management strategies to grow your business. At the end of the webinar, you will be able to:
Describe growth opportunities in the hospice market
Identify steps to perform a market analysis and needs assessment
Define the key elements of an integrated marketing plan
Identify ways to work with data to enter new markets

About "Home Care Social"

Home Care Social is a service that gives you daily, professionally-written content that you provide to the public on your social media sites. With a REVERB subscription, you can position yourself as a source of healthcare and business knowledge, all without having to hire someone to do it. You will build your reputation in the community and be top of mind when home care or hospice needs arise.

How it works: At least 45 times per month, proposed content will be delivered to you for posting on your social media pages, such as Facebook Business, LinkedIn, and Twitter. You may upload it as is, edit it before posting, or disregard it until the next one comes. Building a professional, expert social media page has never been easier.

See the RRR web site for more details

RowanReputationResources.com

Online Education

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Partner Resources: Rowan Consulting Associates frequently hears about other free services like ours that will help you further your mission to keep persons with chronic conditions in their homes and out of the hospital. Check this column frequently for additions to our list of resources.
Mesothelioma and Hospice: Mesothelioma Help Now is an organization dedicated to the support of individuals coping with a form of cancer that typically affects the lining of the lungs and chest.

For Mesothelioma patients, hospice care can provide the right conditions for a terminally ill patient to live the rest of their life without pain, while receiving the compassionate care they deserve.

Access Mesotheliomahelpnow.com by clicking here.
Services for Vision and Hearing Impaired: "It's a Deaf Thing" is a 501©(3) nonprofit organization under ProjectDEAF with 22 volunteers. The organization depends on sponsorship and donations to run the "Deaf Expo." Staff and volunteers are not paid when they work these events. Most spend their own money and time to support the organization.

Their mission is to help the entire deaf, hard of hearing and blind community, including businesses owned by the deaf, deaf-related and deaf friendly.
When Your Staff Needs A Second Language: "Fluency Fast Language Classes" is a national company that promises students will walk away with basic conversational language skills after a one-week or intensive 3-day workshop. Spanish, French, Arabic, Chinese and other languages are taught by national experts in a fun, interactive session using the proven technique known as "Total Physical Response with Storytelling," developed by internationally respected language acquisition expert Stephen Krashen.

If you turn away referrals due to language barriers, you can justify the cost of bringing a Fluency Fast instructor to your location. 719-633-6000
Contact Us: Rowan Consulting Associates, publisher of "Home Care Technology: The Rowan Report," always welcomes communications from the in-home care community and everyone with services and products for post-acute healthcare providers.

Tim Rowan, President & Publisher: tim@rowanresources.com, 719-573-5090
Kristin Girard, Marketing Director, Advertiser Support: kristin@rowanresources.com 719-963-0500
Darcey Trescone, Editor: Darcey@RowanResources.com