Home Care Tech Report

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This Week's Home Care News
Does Software Help or Harm Post-Acute Healthcare Agencies?
Vendor Watch
VICTORY: Lower Court Affirms No Recoupment Until After ALJ Hearings
Prepare for Medicare Payment Changes with Data-Enhanced Clinical Decision Making
Last Week's Most-Read News Story
Homecare Homebase to Work With Forcura
Start Your Free Subscription to Home Care Technology Report

Home Care Technology Report is advertiser supported and completely FREE to subscribers.

CLICK HERE to start your FREE subscription right now.
Why Should You Advertise in Tim Rowan's Home Care Technology Report?

Reach more than 5,000 home care and hospice owners, executives, administrators, IT staff and clinicians every week.

Your ad is a live link that delivers motivated shoppers directly to your web site.

Have your conference booth numbers publicized.

Five prominent locations to choose from, or mix and match.

Contact an advertising advisor today by writing to kristin@RowanResources.com
Contact the Editor
HCTR gladly accepts article submissions from readers as well as comments on stories we have published. Send your 500 to 1000-word submissions, or your Letters to the Editor, to editor@homecaretechreport.com.

Tech Buyer’s Guide

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What is The Technology Guide?
"The Healthcare at Home Guide to Technology Vendor Selection" is a free online service created by 25-year industry veteran Tim Rowan. It helps home care and hospice providers compare their specific needs with the offerings of 100+ technology vendors.
What Does The Guide Do?
  • Describes 100+ home care & hospice technology companies.
  • Matches product functions to your needs.
  • You will be far more likely to contract with the right vendor for you.
  • Sends an RFP via email to the vendors you want to contact. (nominal fee)


  • Complete descriptions of participating vendors, with contact information and links to web sites.
  • Valuable articles on the vendor selection process.
  • PowerPoint presentations from leading home care technology experts.
How to Use: Home Care and Hospice Providers

Find the perfect technology partner in 4 simple steps:

  1. Create an agency profile.
  2. Search by category: EHR, Telehealth, Telephony, OASIS Analysis, Clinicians' Tools, Education, CRM, more...
  3. Name your feature/function requirements and instantly see a list of vendors that match your needs.
  4. Click on each vendor's name to research company and products before contacting them.
How to Use: Tech Companies

Every home care and hospice EHR, Home Telehealth, EVV, and Data Analysis Software company should be listed in The Healthcare at Home Buyer's Guide.

  1. Contact us
  2. Complete the questionnaire we send you.
  3. Choose your participation level. (Basic listing is free; higher levels offer greater prominence.)
  4. Sit back and wait for your phone to ring. Participating vendors receive qualified leads by email every time a Guide user identifies them as having the products they need.
Contact “The Guide”

We have made every effort to make The Healthcare at Home Guide to Technology Vendor Selection easy to use and self-explanatory but if you need help, have a question about your membership, or if you are a vendor wanting to be added to our list, contact us at: guide@rowanresources.com

About Rowan Consulting

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Serving Home Care and Hospice Providers Since 1993

This web site is your portal to all of the services we offer to the home care community.
Click on the titles below, on the left and on the right to find:

  • Home Care's most-respected technology journal
  • Expert IT consulting services
  • Our free online technology buyer's guide
  • Online education for clinicians and administrators
  • Important upcoming conferences
  • An affordable tool to enhance your online reputation and build your census
  • A Healthcare at Home jobs board
Consulting Services

Since 1999, Rowan Consulting Associates has helped dozens of home care agencies and hospices improve outcomes and efficiency through carefully guided technology selection.
  • Financial/Clinical Software Selection
  • Home Telehealth Vendor Selection
  • Agency Startup Assistance
  • Operations and Process Design
Our consulting team includes experienced Home Care and Hospice clinicians and former agency owners, CIOs and reimbursement experts.

Conference Presentations

State Association Meetings
Vendor User Group Meetings
Vendor Sales Staff Trainings
Agency Retreats and In-Service Seminars

Tim Rowan consistently earns evaluation comments naming him the "best presentation of this conference," "entertaining and engaging" and "a wealth of useful information." Call early, Tim's spring and fall schedules fill quickly.


Discreet Investment Inquiries

Investors and fund managers often ask our assistance in identifying successful, growing software companies for discreet, off-the-record discussions. We help such parties find each other.
Contact Tim

To discuss any of the above services, write to us directly or simply pick up the phone. Office hours are 8:00 - 6:00 Mountain Time.


Homecare Conferences

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National Associations

The Association for Home Health Quality and Innovation

National Association for Home Care & Hospice

National Hospice and Palliative Care Organization

Partnership for Quality Home Healthcare

Visiting Nurse Associations of America

Tim Rowan Seminars

Once per year, in the spring or fall, we call the industry's top consultants together to share their knowledge and forecasts with Healthcare at Home provider executives. Keep watching this space for announcements of the next in our series of "Healthcare in Transition" seminars.
Join Our Mailing List

Do not miss our next "Healthcare in Transition" seminar. Click here to be notified of our next dates, venue and speaker lineup.

Why Healthcare in Transition
Seminars are Special

No other conference offers you these benefits:

  • One room, all keynote sessions and all exhibit tables are together all day, every day
  • 2-minute commercial: Tim interview every exhibitor on Day One while attendees are present. Briefly tell your story and every attendee will hear it and be driven to your booth.
  • Breakfast and lunch and all breaks keep people in the exhibit hall.
  • Tuesday night dinner gala gives you ample time to socialize with, even dance with, prospective clients.
  • Option to place your logo on hotel key cards, water bottles, name badges, and meals and breaks.
  • Sponsors receive free passes to distribute to customers, a $399 value per pass.
  • All Exhibitors receive a discount coupon code to distribute to customers, a $100 value per attendee.

Contact event coordinator Kristin Girard at kristin@RowanResources.com to request your exhibitor/sponsor prospectus.

Upcoming Events
Open this box to see our calendar of events

*HCTR will see you there.

2018 National Leadership Conference *

Home Care Association of America

September 22-25
Location: Marriott Wardman Park Hotel
Washington DC


Information for Providers and Exhibitors

Home Care Cruise

Sponsored by: HealthCare Synergy
Featuring: Melinda Gaboury, Michael Tidd, Paula Pettit
Dates: August 24-27
Location: Carnival Inspiration, Los Angeles to Ensenada, Mexico

Information and Registration

(Early Bird Pricing Ends May 15)

Leading in a Changing World

Texas Association for Home Care & Hospice 49th Annual Meeting
August 8-9
Moody Gardens Hotel & Spa
Embassy Suites Frisco Hotel & Convention Center

Information and registration

Post Acute 360: Strategy and Solutions Conference

Presented by: Lincoln Healthcare Leadership

June 25-27
Gaylord National Resort
National Harbor, MD
Information and Registration

Hospice Financial and Administrative Management Academy

Presented by: The Health Group, LLC

Date: September 17-18
Location: Mirage Las Vegas

Information and registration

Reputation Resources

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Rowan Reputation Resources

Rowan Consulting Associates helps Healthcare at Home providers support their sales and marketing efforts — the ones where you say positive things about yourself — by introducing "Inverse Marketing" practices — the ones where you get your patients and clients to say positive things about you online. Why? Because this is where most people are doing their shopping today.

REVERE and REVERB are the two components of our Inverse Marketing system, which enhances your reputation and helps you compete. Continue reading in the boxes below for descriptions of both services. Reputation Management using Inverse Marketing is a new concept in marketing and Rowan Reputation Resources is leading the way. To contact us for more information and begin your marketing transformation, click here.

What is Reputation Management?

When we learned that 88% of people look you up on Google, Yelp, or other review sites before they call you up, we decided to develop a tool to help you rise to the top of these search sites. To grow your census, you need search engine prominence. To gain search engine prominence, you need:

  • More reviews than your competitors
  • More positive than negative reviews
  • More recent reviews
Reputation Management is knowing what your customers are saying about you online, engaging the unhappy customers, and asking the happy ones to put their positive comments on the right review sites. This would be a time consuming task if you had to do it manually. Our tool makes it simple. You will dominate all the review sites and your census will immediately start to grow.

Our new service, which we have dubbed Rowan Reputation Resources, can help you find and address negative reviews and solicit positive reviews from patients. Our monthly fee is a fraction of what it would cost to assign an FTE or two to this task. Write to us for more information or to sign up for our Reputation Management Service. Drive your company to the top!
About "Home Care Reviews"

Patients' Right to Freedom of Choice of Providers: How to Avoid Lawsuits


Presented by Elizabeth Hogue, Esq.


Thursday, June 14 (Encore Date: 6/21)
Recording available 24/7 On Demand; option to purchase CD & handouts.
1:00 - 2:30 pm EDT


Register here


Conflict between hospitals and home health agencies, private duty agencies, hospices and HME companies that receive referrals from hospitals may be intensifying regarding patients' right to freedom of choice. Hospitals say that they comply with all requirements while some post-acute providers maintain the exact opposite. Now post-acute providers are suing hospitals for violations.
  • What exactly are hospitals supposed to do?
  • What do post-acute providers say are common violations?
  • What is an example of a recent lawsuit filed against hospitals for violations?
  • What can hospital discharge planners/case managers do to avoid these types of lawsuits?
  • How can providers help ensure that patients' rights are honored instead of filing court cases against hospitals?
Participate in this teleconference to learn the answers to all of these questions! Extensive handouts will be provided that will also serve as a resource when questions come up in the future.

About "Home Care Social"

Home Care Social is a service that gives you daily, professionally-written content that you provide to the public on your social media sites. With a REVERB subscription, you can position yourself as a source of healthcare and business knowledge, all without having to hire someone to do it. You will build your reputation in the community and be top of mind when home care or hospice needs arise.

How it works: At least 45 times per month, proposed content will be delivered to you for posting on your social media pages, such as Facebook Business, LinkedIn, and Twitter. You may upload it as is, edit it before posting, or disregard it until the next one comes. Building a professional, expert social media page has never been easier.
See the RRR web site for more details

Online Education

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Online Education Services

Rowan Consulting Associates has partnered with Relias Learning to bring Healthcare at Home providers a complete catalog of online courses at VIP discount pricing. Open the boxes below for a full description of the course titles available to your clinicians and administrators.
Academy All Access
Academy All Access is the most cost-efficient and convenient way to access Relias Learning's massive library of online continuing education.* With over 1,200 courses at your fingertips and one-click enrollment, you can not only take CE you need, but CE you actually want!

Benefits of All Access include:
  • 12 months access to 1,200+ accredited online training courses.
  • One-click instant enrollment into courses approved by major boards: ANCC, AOTA, APA, APTA, ASWB, NAADAC, NAB, NADSP, NBCC, dozens of state licensing bodies, and more!
All for only $299!
Home Health Course Categories

  • Administration & Management
  • Alzheimer's Disease
  • Behavioral Health
  • Clinical Skills
  • Communication
  • Diabetes
  • Disease & Condition Management
  • Ethics
  • Infection Control
  • Medical Errors Prevention
  • Palliative Care
  • Rehabilitation
  • Therapy
Hospice Course Categories

  • Administration & Management
  • Alzheimer's Disease
  • Behavioral Health
  • Clinical Skills
  • Communication
  • Diabetes
  • Disease & Condition Management
  • Ethics
  • Infection Control
  • Medical Errors Prevention
  • Rehabilitation
  • Therapy
Academy Web Site